Laying the groundwork: Four pillars for trusted AI in state and local government

State and local government agencies are under growing pressure to modernize. Legacy infrastructure, rising cyber threats, workforce constraints and public demand for more responsive digital services all point to the need for innovation.

AI has emerged as a powerful tool to help agencies scale services, improve efficiency and deliver better experiences — if implemented responsibly.

According to Rob Paris, senior director and solutions engineer at Cisco, a successful AI journey begins with a solid foundation. He outlined four core principles agencies should follow, and discussed how Cisco has embedded these principles into its AI strategy to ensure adoption is safe, strategic and sustainable.